PrintDirtCheap Blog

We’re Hiring! Join the PrintDirtCheap Team

Locations: Bakersfield, CA • Dallas County (Duncanville), TX • Lenoir, NC

With more than a decade of high-performance growth and three production centers across the country, PrintDirtCheap is built to handle high-volume printing with speed, accuracy, and care. Our streamlined workflows allow us to process thousands of orders efficiently—delivering fast turnarounds and reliable results for our customers.

We offer a collaborative team environment with opportunities for growth and development, along with competitive pay, paid time off, 401(k), short-term disability, and an employee incentive program.

As we continue investing in our Lenoir, NC operation, we are excited to announce two open positions for motivated individuals who want to be part of a fast-paced, production-driven organization.

Available Position 1: Customer Experience Representative

Schedule: Monday–Friday, 8:00 AM–5:00 PM

The Customer Experience Representative (CER) provides first-class support to our customers by resolving questions, guiding orders through production, and delivering clear, helpful solutions. This role blends customer service, entry-level graphics support, and order processing in a contact center environment.

The ideal candidate is a strong communicator who listens actively, stays organized under pressure, and takes pride in creating positive customer experiences.

General Responsibilities

• Educate and assist customers with our website, products, and services

• Resolve customer concerns efficiently and professionally

• Accurately document all customer interactions to maintain complete account histories

• Serve as a knowledgeable point of contact for new and existing customers

• Enter new orders into our CRM and route existing orders to the proper departments

• Handle complex requests with patience, professionalism, and empathy

• Provide customer feedback to internal teams to support product and process improvements

• Demonstrate urgency and attention to detail to exceed customer expectations

Required Skills

• Typing speed of 40 WPM or faster with accuracy

• Strong organizational skills and attention to detail

• Excellent written and verbal communication skills

• Ability to multitask and manage time effectively

• Professional, positive attitude with a strong work ethic

• Intermediate computer, keyboard, and 10-key skills

Required Experience

• Minimum 2 years experience in a busy office or retail environment

• Printing, wide-format, or graphic design experience is a strong plus

• High school diploma or GED required

Available Position 2: Print Production & Order Processing Specialist

We are seeking a hands-on, detail-oriented Print Production & Order Processing Specialist to prepare, process, and physically produce customer print orders using our in-house digital printing and finishing equipment. This role is responsible for both file preparation and equipment operation, ensuring jobs are printed, finished, and completed accurately and efficiently.

The ideal candidate has real-world experience running digital or offset presses, understands RIP and prepress workflows, and is comfortable operating a variety of finishing equipment in a fast-paced production environment.

Key Responsibilities

• Prepare and process print-ready files for production

• Operate digital and/or offset printing presses to produce customer orders

• Run and monitor finishing equipment including cutting, folding, binding, and related processes

• Use Fiery RIP software to manage job queues, imposition, and output settings

• Ensure jobs are correctly set up, produced to specifications, and completed on schedule

• Troubleshoot basic file, press, and finishing issues as they arise

• Maintain quality control standards throughout printing and finishing

• Work closely with production and fulfillment teams to support on-time order completion

Required Experience & Background

• Hands-on experience operating digital and/or offset printing equipment

• Working knowledge of Fiery RIP software

• Proficiency with Adobe Creative Suite (Illustrator, InDesign, Photoshop)

• Familiarity with digital presses from various manufacturers

• Experience operating Duplo, Multigraph, or similar finishing equipment

• Exposure to grand-format printing and finishing is a plus

• Strong understanding of end-to-end print production workflows

This position plays a critical role in ensuring accuracy, efficiency, and quality from file setup through final finished product.

How to Apply

To apply for either position, please email:

• A current resume, and

• A short video or audio recording explaining why you would be a great fit for the role

📧 Email: jobs@printdirtcheap.com