PDC IS Customer Obsessed

At PrintDirtCheap, everything we do comes back to one thing—our obsession with customer success. We live by five core values that drive how we work, think, and serve.

P – We have a passion for print, design and customer service.

D – We're dedicated to the best possible customer service.

C – We're clear on our needs and client expectations.

I – We're constantly innovating our products, systems & services.

S – We keep things simple.


Meet the Team

Adriana L.
Adriana L.

Problem Solver in Chief

Adriana handles complaints and order issues with a customer-first mindset. She knows the ins and outs of every process, and works hard to ensure every customer has an amazing experience.

Ava K.
Ava K.

Customer Service & Graphic Design

Helps customers with orders, answers questions, and supports design needs. From quick edits to custom layouts, Ava keeps projects moving while making sure everything looks right.

Bethany E.
Bethany E.

Customer Service Specialist

Assists customers, answers phones, and helps guide orders from start to finish. Keeps everything running smoothly while making sure every customer feels taken care of.

Why Customers Love Adriana
Real customer feedback highlighting Adriana’s professionalism, responsiveness, and problem-solving.
See Adriana’s Reviews on Trustpilot
★★★★★
Adriana was professional throughout the entire order and kept checking in to make sure everything was taken care of. That level of follow-through made the process feel easy from start to finish.
— Marisela Carlton
★★★★★
Adriana was a superb resource with a great eye for detail and careful review. The printed copies also arrived earlier than expected, which made the experience even better.
— Susan Newman
★★★★★
When FedEx lost the package, Adriana stepped in right away and helped make sure the prints arrived the very next day. That kind of fast problem-solving is why PrintDirtCheap is my go-to for business printing.
— Courtney Smith
★★★★★
Adriana provided outstanding customer service and made the whole process feel personal and professional. She listened carefully, understood what was needed, and helped deliver a museum display that looked beautiful.
— Gretchen
★★★★★
Adriana was extremely helpful and professional. Her support made the experience smooth and easy.
— Alberto Newberry
Why Customers Love Ava
Real customer feedback highlighting Ava’s design support and customer service.
See Ava’s Reviews on Trustpilot
★★★★★
I was able to make an appointment to meet with the graphic designer within a reasonable amount of time. Ava was very kind and had great recommendations. She was able to answer all my questions and guide me through the creating process. It was very easy and definitely took the stress of the design off of my back. Thank you for a great experience. Can't wait to see our church directorys!
— Kristen Baker
★★★★★
We love working with Print Dirt Cheap, Ava is a pleasure!
— Chelsea Greene
★★★★★
Best customer service ever! Ava has been above and beyond working with us on a museum flag with a pole pocket just in time for the Blackberry Festival next week!. This company always comes through in a timely manner, and has the best customer service ever, no matter with whom we work. Best prices ever as well!!! Love supporting local businesses!!!
— Cindy Day
Why Customers Love Bethany
Real customer feedback highlighting Bethany’s helpfulness, knowledge, and customer care.
See Bethany’s Reviews on Trustpilot
★★★★★
Real professionals! Bethany was super helpful and made sure everything was in order just the way we needed it! Thank you!
— Manny Elswick
★★★★★
Print Dirt Cheap has fulfilled a variety of orders for me, they do not disappoint in print, color, product, and price! Also, Bethany served me with excellent customer service and was very knowledgeable in answering my questions! Thank you, Bethany E.!!!
— Mrs. Haas
★★★★★
Ava, Bethany, Spenser, Adriana and Eric are absolute earth angels they made my art come to life in my graphic novel. I had so many revisions and niche specifics but they were incredible <3 will be back again and again!
— Savannah Aldridge
Cynthia L.
Cynthia L.

Communications Assistant

Keeps the company voice consistent across emails, updates, and internal documents. Helps support the team behind the scenes with clear communication that keeps everything aligned.

Douglas C.
Douglas C.

Graphic Support & File Assistance

Supports the team by fixing files, adjusting artwork, and prepping jobs for production. Keeps things running smoothly behind the scenes with speed, accuracy, and a sharp eye for detail.

Eric I.
Eric I.

Printing & Bindery Supervisor – East Coast

Leads the print floor with deep knowledge of machines, timing, and quality. Ensures every job is printed, cut, folded, or bound the right way with consistency and precision.

Why Customers Love Cynthia
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★★★★★
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Why Customers Love Douglas
Real customer feedback highlighting Douglas’s responsiveness, attention to detail, and customer care.
See Douglas’s Reviews on Trustpilot
★★★★★
Lightning-fast turnaround!! I also had the chance to work through some questions and issues with Douglas C. who delivered an award-worthy CS experience!
— bd
★★★★★
I had a fantastic experience thanks to the representative named Douglas C. who assisted me. He was incredibly helpful, patient, and knowledgeable, making sure my flyers were high resolution before even printing them out and that made me feel even more confident throughout the process. He was definitely adamant on making sure what I wanted, I got. And his timely manner for response-back was Top-Tier. His professionalism and genuine care really stood out. It’s rare to find customer service at this level—thank you for going above and beyond!
— Dominique Williams
★★★★★
Douglas provided an outstanding service! He was incredibly kind, patient, and knowledgeable. Not only did he guide me through the process seamlessly, but he also managed to get my order into production faster than expected. His dedication and professionalism made the entire experience smooth and enjoyable. I highly recommend working with Douglas!
— Marielis Fana
★★★★★
Douglas C. At Print Dirt Cheap Is REAL human being! Let it be know that he provided fantastic customer service. He contacted me right away when it was clear my file was not up to snuff and patiently walked me through submitting a proper file. He even referred to me by name.. So many companies would just just say “this won’t work. Please resubmit a file to our specs” and leave it at that. I really appreciate personal, superior customer service when it happens and feel compelled to acknowledge it publicly when it happens. Thank you Douglas C!
— nate toutjian
Why Customers Love Eric
Real customer feedback highlighting Eric’s reliability, communication, and production expertise.
See Eric’s Reviews on Trustpilot
★★★★★
Ava, Bethany, Spenser, Adriana and Eric are absolute earth angels they made my art come to life in my graphic novel. I had so many revisions and niche specifics but they were incredible <3 will be back again and again!
— Savannah Aldridge
★★★★★
First time for our 10 member Antiquer's Assoc to order 15,000 tri-fold Map/Brochures from this great company. They are exceptional quality paper & color; came prefolded and bundled into 100's; arrived exactly on time; both art/graphics contact (Adriana), the shipping contact (Eric), and the entire Service Team were extremely helpful, gracious, & superb at their jobs. I have shared their website w/all our members; so, I know you will be getting lots of new customers from Parke County, IN, Home of the largest festival in Indiana, the 63rd October Covered Bridge Festival!
— Karen Stutler
★★★★★
Working with PrintDirtCheap was an awesome experience. Eric, the rep was courteous and easy to work with and the cost was the best of all other copy services. They sent my copies on time and quickly. The printing was perfect, and I am VERY picky. They will get more work from me! Thanks, PrintDirtCheap!
— Leslie
Erick B.
Erick B.

Estimating & Lead Manager

Oversees estimating while keeping daily office operations running smoothly. Balances pricing, customer needs, and team coordination to keep projects on track.

Frank S.
Frank S.

Bindery & Production Supervisor – West Coast

Runs the bindery department with unmatched experience. From trimming and folding to complex finishing work, Frank handles it all. He’s the go-to when timing is tight and precision matters.

Frencheska P.
Frencheska P.

Customer Service Specialist

Supports customers with accuracy and speed, helping guide orders through every step. Whether it’s answering questions or prepping files, she keeps things on track with a steady hand and sharp attention to detail.

Why Customers Love Erick
Real customer feedback highlighting Erick’s responsiveness, reliability, and customer service.
See Erick’s Reviews on Trustpilot
★★★★★
Print Dirt Cheap is AMAZING! They are our go-to print shop now; every item we purchased exceeded our expectations. Erick always gets back to me when I email any questions, and the turnaround time is fast! We bought signs for an event and were genuinely impressed with the quality of the material and print. You cannot go wrong with choosing Print Dirt Cheap. I recommend them to everyone!
— Shelby C.
★★★★★
Erick and his staff are top notch service providers. I always get my orders in a timely manner and most times I need orders "yesterday". They work closely with me to be sure the copy/print job is going to be exactly how I need it to be.
— Denise in Bakersfield
★★★★★
I've used PrintDirtCheap twice and will continue to do so. Great quality, fast production, excellent cs. Erick B in customer service goes above and beyond. Thank you!!
— Joy
★★★★★
Erick always responds really quickly. Their prices are as the name says, compared to larger competitors. The products are produced quickly and efficiently, and the knowledge base of print options is impressive.
— Reginald Woolston
★★★★★
I had a last-minute issue with my printer for a huge event coming up that week. Erick and the team stepped in and saved the day! A poster board and 175 sequentially numbered programs were completed in time.
— Karen Bonanno
★★★★★
Erick B. provided absolutely top notch customer service. He promptly responded to all emails and even stepped in to next-day ship my order for free when there was a shipping problem. Loyal customer here!
— Norm Millett/Red Eyed Crow Music Publishing
Why Customers Love Frank
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Why Customers Love Frencheska
Real customer feedback highlighting Frencheska’s knowledge, responsiveness, and customer care.
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★★★★★
Frencheska is a pleasure to work with, very knowledgeable and provides a quick response. Additionally, the products I have ordered from them have always been of good quality.
— Customer
★★★★★
Doing business with this company was a very rewarding experience. I was in the printing business for a little better than 40 years, therefore, I have a pretty good feel for recognizing a good printer from a mediocre one. I was most impressed with Frencheska P (customer service rep) who was instrumental in guiding me to the best material to use for my project. The finished product came out exactly as I had imagined, maybe even better. Thanks to everyone for a superb product.
— D.
★★★★★
I worked with Frencheska on a retractable banner, and she was fantastic from the start. She went above and beyond to help me with every detail. Her communication was super prompt. Whether through email or the online chat, she always made sure I had the info I needed. I had quite a few questions, and she answered every single one with patience and professionalism. She really made the whole process easy and stress-free.
— Desi “Drone Diva”
Humberto V.
Humberto V.

Print Technician

Handles our printing with steady hands and a sharp eye. Humberto keeps the presses running and ensures everything has a consistent start. He plays a key role in keeping daily production moving forward.

Jeff C.
Jeff C.

Head Squirrel Wrangler

A lifelong entrepreneur and hands-on leader, Jeff blends big-picture vision with roll-up-your-sleeves action. Whether it’s launching new print products, or rewiring the shop for new equipment, he’s always in motion.

Jess N.
Jess N.

Lead Graphic Design & Marketing

Shapes the visual identity of the brand through standout design and fresh ideas. From bold layouts to refined details, her work brings our marketing visions to life.

Why Customers Love Humberto
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Liz B.
Liz B.

Customer Service Specialist

Supports customers with care and attention to detail, whether it’s helping with orders or following up on issues. Her goal is to make the process easy and stress-free.

Luis S.
Luis S.

Printing & Bindery Technician

With years of hands-on experience to the print floor, Luis runs jobs with consistency, care, and a deep understanding of what quality looks like. He’s a key part of getting every job started right.

Maggie R.
Maggie R.

Customer Service Specialist & Processing Department

Fast, focused, and unfailingly accurate—Maggie sets the pace for what great customer service looks like. She’s the one you want on your side when it really counts.

Why Customers Love Liz
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Why Customers Love Luis
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Why Customers Love Maggie
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Marcela C.
Marcela C.

Estimating Department

Works closely with customers to provide quotes, enter orders, and answer questions with accuracy and care. Whether it’s pricing a custom job or setting up the details, Marcela helps make sure everything starts off on the right foot.

Maria L.
Maria L.

Accounting

Handles the books, invoices, and financials with care and accuracy every day. Keeps the numbers in order so everything else can run smoothly behind the scenes. She’s the calm in the accounting storm.

Rommel C.
Rommel C.

Production Department & Graphic Design

Supports both order prep and design tasks to keep projects moving smoothly. With a keen eye and technical skill, he helps ensure production stays on track.

Why Customers Love Marcela
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Why Customers Love Maria
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Silvana E.
Silvana E.

Customer Service Specialist & Processing Department

Silvana guides orders from start to finish with care. Whether she’s assisting a customer or preparing print files, she keeps the entire process running smoothly and accurately.

Spencer I.Spencer I.
Spencer I.

Printing & Bindery Technician

Keeps print production moving at our East Coast location with speed and precision. Spencer handles the daily print queue with care, making sure every job gets out clean and on time.

Tyler P.
Tyler P.

Order Processor & Production Supervisor

Processes orders and supports the production team keeping jobs on track and moving efficiently. Bridges the gap between customer instructions and final output to ensure every detail is right.

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