Locations:<\/strong> Bakersfield, CA \u2022 Dallas, TX \u2022 Lenoir, NC<\/p>\n With more than a decade of high-performance growth and three production centers across the country<\/strong>, PrintDirtCheap is built to handle high-volume printing with speed, accuracy, and care. Our streamlined workflows allow us to process thousands of orders efficiently\u2014delivering fast turnarounds and reliable results for our customers.<\/p>\n We offer a collaborative team environment with opportunities for growth and development, along with competitive pay, paid time off, 401(k), and an employee incentive program<\/strong>.<\/p>\n As we continue investing in our operations we are excited to announce we are accepting applications for two open positions<\/strong> for motivated individuals who want to be part of a fast-paced, production-driven organization.<\/p>\n Schedule:<\/strong> Monday\u2013Friday, 8:00 AM\u20135:00 PM<\/p>\n The Customer Experience Representative (CER)<\/strong> provides first-class support to our customers by resolving questions, guiding orders through production, and delivering clear, helpful solutions. This role blends customer service, entry-level graphics support, and order processing in a contact center environment.<\/p>\n The ideal candidate is a strong communicator who listens actively, stays organized under pressure, and takes pride in creating positive customer experiences.<\/p>\n Educate and assist customers with our website, products, and services<\/p>\n<\/li>\n Resolve customer concerns efficiently and professionally<\/p>\n<\/li>\n Accurately document all customer interactions to maintain complete account histories<\/p>\n<\/li>\n Serve as a knowledgeable point of contact for new and existing customers<\/p>\n<\/li>\n Enter new orders into our CRM and route existing orders to the proper departments<\/p>\n<\/li>\n Handle complex requests with patience, professionalism, and empathy<\/p>\n<\/li>\n Provide customer feedback to internal teams to support product and process improvements<\/p>\n<\/li>\n Demonstrate urgency and attention to detail to exceed customer expectations<\/p>\n<\/li>\n<\/ul>\n Typing speed of 40 WPM or faster<\/strong> with accuracy<\/p>\n<\/li>\n Strong organizational skills and attention to detail<\/p>\n<\/li>\n Excellent written and verbal communication skills<\/p>\n<\/li>\n Ability to multitask and manage time effectively<\/p>\n<\/li>\n Professional, positive attitude with a strong work ethic<\/p>\n<\/li>\n Intermediate computer, keyboard, and 10-key skills<\/p>\n<\/li>\n<\/ul>\n Minimum 2 years<\/strong> experience in a busy office or retail environment<\/p>\n<\/li>\n Printing, wide-format, or graphic design experience is a strong plus<\/p>\n<\/li>\n High school diploma or GED required<\/p>\n<\/li>\n<\/ul>\n We are seeking a hands-on, detail-oriented Print Production & Order Processing Specialist<\/strong> to prepare, process, and physically produce<\/strong> customer print orders using our in-house digital printing and finishing equipment. This role is responsible for both file preparation and equipment operation<\/strong>, ensuring jobs are printed, finished, and completed accurately and efficiently.<\/p>\n The ideal candidate has real-world experience running digital or offset presses<\/strong>, understands RIP and prepress workflows, and is comfortable operating a variety of finishing equipment in a fast-paced production environment.<\/p>\n Prepare and process print-ready files for production<\/p>\n<\/li>\n Operate digital and\/or offset printing presses<\/strong> to produce customer orders<\/p>\n<\/li>\n Run and monitor finishing equipment<\/strong> including cutting, folding, binding, and related processes<\/p>\n<\/li>\n Use Fiery RIP software<\/strong> to manage job queues, imposition, and output settings<\/p>\n<\/li>\n Ensure jobs are correctly set up, produced to specifications, and completed on schedule<\/p>\n<\/li>\n Troubleshoot basic file, press, and finishing issues as they arise<\/p>\n<\/li>\n Maintain quality control standards throughout printing and finishing<\/p>\n<\/li>\n Work closely with production and fulfillment teams to support on-time order completion<\/p>\n<\/li>\n<\/ul>\n Hands-on experience operating digital and\/or offset printing equipment<\/strong><\/p>\n<\/li>\n Working knowledge of Fiery RIP software<\/strong><\/p>\n<\/li>\n Proficiency with Adobe Creative Suite<\/strong> (Illustrator, InDesign, Photoshop)<\/p>\n<\/li>\n Familiarity with digital presses from various manufacturers<\/p>\n<\/li>\n Experience operating Duplo, Multigraph, or similar finishing equipment<\/strong><\/p>\n<\/li>\n Exposure to grand-format printing and finishing<\/strong> is a plus<\/p>\n<\/li>\n Strong understanding of end-to-end print production workflows<\/p>\n<\/li>\n<\/ul>\n This position plays a critical role in ensuring accuracy, efficiency, and quality from file setup through final finished product.<\/p>\n To apply for either position<\/strong>, please email:<\/p>\n A current resume<\/strong>, and<\/p>\n<\/li>\n A short video or audio recording<\/strong> explaining why you would be a great fit for the role<\/p>\n<\/li>\n<\/ul>\n
\nAvailable Position 1: Bakersfield, CA & Lenoir, NC: Customer Experience Representative<\/strong><\/h2>\n
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\nAvailable Position 2: Dallas, TX & Lenoir, NC: Print Production & Order Processing Specialist<\/strong><\/h2>\n
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\nHow to Apply<\/strong><\/h2>\n
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