YOU ARE RESPONSIBLE FOR SUBMITTING PROPER ARTWORK. THERE IS A $20 CANCELATION FEE FOR ANY ORDER CANCELED FOR ANY REASON. ORDERS CANNOT BE MODIFIED, CANCELED OR HELD ONCE THEY HAVE BEEN MOVED INTO PRODUCTION.
IF YOUR STATUS SAYS AWAITING FULFILLMENT YOUR ORDER MAY BE IN PRODUCTION AS THIS STATUS IS A LIMITATION OF BIGCOMMERCE'S SYSTEM.
NOTICE: WE CANNOT ACCEPT VERBAL CHANGE ORDERS OR VERBAL APPROVAL ON PROOFS OR PROOF CORRECTIONS. PLEASE EMAIL ALL CONCERNS.
WE HONOR ALL QUOTES IN WRITING FOR 30 DAYS. VERBAL QUOTES ARE NOT ACCEPTED. IF YOU DON'T HAVE IT IN WRITING, REQUEST IT.
TURNAROUND TIME IS THE TIME IT TAKES TO PRINT A JOB, NOT SHIP. SHIPPING TIME IS ADDITIONAL AND WE CANNOT BE RESPONSIBLE FOR SHIPPING COMPANY PROBLEMS/ERRORS.
WE RESERVE THE RIGHT TO USE A PRODUCTION/SHIPPING METHOD THAT MAY DIFFER FROM YOUR ORDER THAT WILL RESULT IN YOU RECIEVING YOUR ORDER FASTER OR ON THE SAME DUE DATE.
10 AM IS THE DAILY CUT-OFF FOR THAT BUSINESS DAY TO COUNT IN PRODUCTION
1. QUOTATIONS, ESTIMATES AND TAXES
All quotations are subject to review by management before work begins. Quotations are also subject to review if they are not accepted within 7 days, returned without a deposit, work does not commence within 30 days after acceptance, or work does not proceed with continuous production. PrintDirtCheap.com/PDC/ICON has the right to invoice for the work process if a customer interrupts production for more than 7 working days. The prices quoted are based on current production and label costs. Price adjustments may be made at the time an order is placed if material and/or labor costs have increased, or if preferential scheduling is required by the customer to meet customer-desired delivery dates. All estimates based on visuals, rough dummies, sketches, copies, etc., whether accompanied by verbal or written specification, shall be considered only tentative. Estimates are subject to revision upon inspection of the finished artwork or manuscript. Customer will be notified of price changes, if any, before a job is put into final production. Local, state, and federal taxes and duties are not included in any price and will be added to all applicable invoices.
2. CREDIT AND TERMS
All estimates and quotations are contingent upon credit approval by PrintDirtCheap.com. Payment is due in advance for all credit card orders and orders under $1000. For all other orders, customers must deposit 50% at the time an order is placed with the rest of the balance being due the day the proof is approved. All work approved for "term" invoicing by PrintDirtCheap.com shall require a 50% deposit and the rest of the balance shall be due when the job is picked up or delivered (unless otherwise provided in writing). No creative writing designs or other artwork of any kind shall be released for printing elsewhere until or unless a minimum of 75% payment has been submitted to PrintDirtCheap.com. Additionally, 50% of estimated printing costs will be required prior to acting as a printing agent for a customer. All previous orders from any customer or their agent must be paid in full before any new order can be shipped or picked up. Any credit card charges will appear on your bill from the PrintDirtCheap.com or ICON Group of Bakersfield, CA. All unpaid balances are subject to 2% per month compounded interest.
Orders regularly entered, verbal or written cannot be cancelled except upon terms that will compensate PrintDirtCheap.com for time, labor materials through the date of cancellation. The minimum cancelation fee is $20
4. EXPERIMENTAL WORK
Experimental work (also called sample or test jobs) performed at customers request, including but not limited to creative writing, sketches, drawings, composition, plated, presswork, photography, mock-up, and press proofs, or completed jobs will be charged for at current rates and may not be used commercially or with reference to PrintDirtCheap.com without the consent of PrintDirtCheap.com. Experimental work is done “as is” with no warranty.
5. PREPARATORY WORK
Creative writing, sketches, copy, dummies and all preparatory work shall remain the exclusive intellectual property of PrintDirtCheap.com. It is prohibited to use the exclusive intellectual property of PrintDirtCheap.com without appropriate compensation.
6. PREPARATORY MATERIAL
Title to design, type, artwork, film, computer design, computer diskettes, plates, dies, tools, mock-ups, creative writing and other property created or furnished by PrintDirtCheap.com with respect to the production of goods shall remain property of PrintDirtCheap.com until the customer has remitted total balance due for such specific work to PrintDirtCheap.com.
Alterations represent work performed in addition to the original specification. Such additional work shall be charged at current rates and be supported with documentation upon request.
8. SPECIFICATION DEFICIENCIES
Additional costs due to specification deficiencies by a customer shall be charged to customer at current rates.
9. CUSTOMER RESPONSIBILITY
It is the responsibility of the customer to proofread their proofs. When proofreading, layout, design, composition, paper stock, color of inks, color of foils, etc are not specified by the customer and are left to the discretion of PrintDirtCheap.com, no further responsibility on the part of PrintDirtCheap.com will be incurred except the use of reasonable care and good judgment. Any customer alterations from the above will be charged for at current rates.
We repeat: It is the responsibility of the customer to proofread their proofs. Proofs shall be submitted for customer approval upon specific request by customer at the time of order, in writing and shall be charged for at current rates. Corrections are to be made and signed by the customer. If revised proofs are desired, request must be made when proofs are returned to PrintDirtCheap.com. Errors may occur through production, but PDC cannot be held responsible for errors if the work is printed or otherwise produced pursuant to customer's approval. Any changes, corrections or lost press or production time due to customer's non-availability, change of mind, indecision or delay will be charged at current rates. Any job requiring re-proofing or re-ripping will be subject to a re-proof fee of $10 or a re-rip fee of $35 per rip or more.
11. COLOR PROOFING & COLOR MATCHING
The difference in equipment, photography, separations, computer technology, computer printing, computer color proofs, paper, other substrates, inks and other conditions affect the printing process in various ways. Therefore, small differences between color proofs and a completed job shall constitute acceptable delivery. Colors will always shift if you provide RGB files. If you need exact color matching you must order a custom one-up run or order PMS colors. We DO NOT COLOR MATCH gang run job. Special inks and proofing stocks will be forwarded to customer upon request and charged at current rates.
12. PRINTING OVER RUNS / UNDER RUNS
As it is practically impossible to produce exact quantities, it is agreed that the delivery of more or less than the ordered quantities shall be acceptable and invoiced as follows: Up to and including 10,000, 10%; from 10,001 to 25,000, 5%; from 25,001 to 100,000, 3%; and more than 100,000, 2%. PrintDirtCheap.com shall bill for actual quantity delivered within its tolerance. If customer requires guaranteed "no less than" delivery, percentage of tolerance of average must be doubled.
13. PRODUCTION SCHEDULES
Production schedules will be established and adhered to by the customer and PrintDirtCheap.com provided that neither shall incur any liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, acts of government or civil authority, acts of God, or other causes beyond the control of customer or PrintDirtCheap.com.
14. OVERTIME WORK
Overtime work caused by a customer's failure to meet deadlines, delay in returning approved copy, or other materials necessary to complete the work within the time specified shall be charged at current overtime rates, over and above the price quoted herein. When an agreed deadline is missed due to a customer, no new delivery date is to be assumed without specific rescheduling with PrintDirtCheap.com.
Proposals are based on continuous and uninterrupted delivery of complete order unless specifications distinctly state otherwise. Title for finished work shall pass to the customer upon delivery or upon mailing of invoices for finished work, whichever occurs first. We reserve the right to alter shipping methods/carriers in order to better meet your original order delivery date (Original order production time plus original transit time equals the due date). Please note that the revised shipping total may not be adjusted on your invoice. Shipping prices listed are for the continental United States only. The customer is solely responsible for providing a valid delivery address and for accepting delivery.
16. CUSTOMER FURNISHED MATERIALS
Creative writing, camera copy, film, diskettes, prints, display items, products color separations, paper stock, illustrations, composition, mock-ups, and other customer-furnished materials shall be handled with frugality in order to prevent damage or undue spoilage. Materials delivered from the customer or his suppliers are verified with a delivery ticket. The accuracy of quantities indicated on such tickets cannot be verified and PrintDirtCheap.com cannot accept responsibility for shortage based on supplier's tickets. All shortages and material defects will be reported immediately to the customer for his disposition with the supplier or freight handler. Whenever possible, PrintDirtCheap.com will assist customers regarding shortages, damages and materials defects; however, the customer must bear full responsibility when dealing with his supplier. PrintDirtCheap.com accepts no responsibility for accuracy, suitability or usability of customer-furnished materials.
While we provide temporary storage service free of charge for creative writing, layouts, film and/or other materials necessary to complete a job for the customer, as long as space permits, we accept no liability for the safekeeping of the materials nor the liability for replacing any materials lost or damaged while in storage. Unless specifically provided for in writing, the prices in this proposal do not include a charge for storage of finished, sample, or exhibit goods, nor for the storage of paper or other materials customer may furnish. Charges at current rates will be made for all such property stored at the customer's request. PrintDirtCheap.com shall not be liable for any loss or damage thereto, occasioned by any cause including but not limited to fire, water, leakage, theft, negligence, insects, rodents, or breakage.
All contracts are made contingent upon wars, strikes, fires, floods, accidents, or other emergencies beyond the control of PrintDirtCheap.com. Every effort will be made to effect delivery at the desired time. However, delivery dates are not guaranteed.
All claims of any kind must be made in writing within 5 days of receipt of goods, and in cases of shortages or errors in shipment, must be accompanied by a receiving report showing the number of pieces received and the weight and contents of each piece. Failure to make such claim immediately shall constitute irrevocable acceptance and admission that they fully comply with the terms, conditions and specifications.
Subcontractors may be subcontracted for any or all of its obligations but shall remain liable to the customer.
21. REPRINTS AND SAMPLES
PrintDirtCheap.com has the privilege of displaying samples of the work for advertising purposes and the right to imprint their name on the sample copies unless expressly prohibited by customers.
22. LIMITATIONS ON LIABILITY
Liability shall be limited to the stated selling price of any goods and in no event shall include special or consequential damages, including profits (or profits loss) or claims of any third party with respect to the work.
23. RIGHT OF REFUSAL
The customer agrees that PrintDirtCheap.com may refuse at any time to reproduce any copy, photographs, or illustrations of any kind that in her sole judgment she believes is an invasion of privacy, is degrading, libelous, unlawful, profane, obscene, pornographic, tends to ridicule or embarrass, or is in bad taste.
The customer shall indemnify and hold harmless any and all subcontractors from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceedings that may be instituted against the customer on grounds alleging that the said work violates any copyright or propriety right of any person or that it contains any matter that is libelous, scandalous or invades any person's right to privacy or other personal rights except to the extent that shall give to the customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.
25. ALTERATIONS OF CONDITIONS OF AGREEMENT
No alterations of the conditions of this agreement may be considered at any point as having taken place unless specifically stated in writing and signed by both a representative and the customer.