If your files meet our file submission guidelines and you are not happy with the quality of our printing we will reprint or refund your TOTAL purchase price upon return receipt of your order.
Orders regularly entered, verbal or written cannot be cancelled once they have been moved into production, except upon terms that will compensate PrintDirtCheap.com for time, labor materials through the date of cancellation. The minimum cancelation fee is $20
Due to the nature of custom printing, returns of orders that did not comply with our file prep guidlines will not be accepted and you will be responsible for payment in full of the job.
All claims of any kind must be made in writing within 5 days of receipt of goods, and in cases of shortages or errors in shipment, must be accompanied by a receiving report showing the number of pieces received and the weight and contents of each piece. Failure to make such claim immediately shall constitute irrevocable acceptance and admission that they fully comply with the terms, conditions and specifications.